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FAQs

What are the opening hours of the boutiques?

Please visit our directory page for the opening hours of individual boutiques.

Where can I park?

You can park at NCP London Cadogan Place, which is open 24 hours a day. The car park is located at Cadogan Place, London SW1X 9SA. The neighbourhood also has a select number of Pay and Display bays, which allow a maximum stay of two hours.

How much does parking cost?

Parking at NCP London Cadogan Place costs £7.50 an hour (or £7 when paid with the ParkPass app) and NCP also provides you with the option to pre-book a parking space online. For Pay and Display, please consult the individual bays for prices. Please note Pay and Display uses a Pay-by-Phone system only.

Is disabled parking available?

NCP London Cadogan Place has three disabled parking bays. There are also a number of bays for Blue Badge holders in the area, including on Pavilion Road, Lowndes Square and Sedding Street. For the full list of Blue Badge spaces, please visit The Royal Borough of Kensington and Chelsea website.

Where is the nearest electric vehicle charging point?

There are electric vehicle charging points on Seville Street and Turks Row, as well as at NCP Cadogan Place car park.

How do I get to Sloane Street?

Sloane Street is accessible by car and public transport. It is one Tube stop, or a short taxi drive, from Victoria station.

Where is the nearest Tube station?

The nearest Tube stations are Knightsbridge and Sloane Square, both a short walk from Sloane Street.

Sloane Square station, located at the south end of the street, is served by District and Circle line trains.

Knightsbridge station, located at the north end, is served by Piccadilly line trains.

Where is the nearest bus stop?

There are several bus stops along Sloane Street, which are served by bus numbers 19, 22, 137, 452 and C1.

Where can I find a map of the street?

Please visit the TfL website for Tube, rail, bus and cycle maps.

For an interactive map showing the location of all of Sloane Street’s stores, please visit the Your Visit page of our website.

Which brands have boutiques on Sloane Street?

Sloane Street is home to a mix of boutiques, from independent British brands to flagships of the world’s finest luxury houses. You can find contact details for all Sloane Street boutiques on our directory page.

Is there a personal styling service?

Many of the boutiques on Sloane Street offer personal styling services. Please contact them directly to find out about the services they offer. You can find contact details for all Sloane Street boutiques on our directory page.

Sloane Street will soon be launching its own personal styling service. The Sloane Street stylists will be bookable through the Sloane Street website. Please sign up for our newsletter or contact us via email if you wish to be the first to know when the Sloane Street stylists service is up and running.

Do any boutiques offer VIP shopping outside of opening hours?

VIP shopping can be arranged on a case-by-case basis. Please contact the individual boutiques with your request or ask our concierge who will be happy to help with your enquiry.

When are sales held throughout the year?

Please contact individual boutiques for information on sales. You can find contact details for all Sloane Street boutiques on our directory page.

Can I pay by cash in all boutiques or do some accept card payment only?

Please contact individual boutiques for information on the payment methods they accept. You can find contact details for all Sloane Street boutiques on our directory page.

When are the busiest and quietest times for shopping on Sloane Street?

Sloane Street is quietest on Sundays. However, not all boutiques are open on Sundays so we recommend you check our directory page ahead of your visit: here you will find information on each boutiques’s opening days and times.

Sloane Street is busiest in the afternoon and on Saturdays.

Are dogs welcome in Sloane Street boutiques?

Many boutiques on Sloane Street welcome dogs, but please call ahead and check with the boutiques you plan on visiting. You can find contact details for all Sloane Street boutiques on our directory page.

Are the boutiques accessible in a wheelchair?

Yes, the Sloane Street boutiques have step-free access.

Sloane Street does not have dropped curbs at every junction yet, but we are working on this as part of the public realm improvement plans which are scheduled to finish in 2023.

Are there public toilets available?

No, there are no public toilets on Sloane Street.

Are there disabled toilets?

No, there are no disabled toilets on Sloane Street.

Where can I find baby-changing facilities?

There are baby changing facilities on the third floor of Peter Jones and on the fourth and fifth floors of Harvey Nichols.

Is there an ATM on the street?

Both Barclays and NatWest have branches with ATMs at Sloane Square.

Where can I change foreign currency?

There are several currency exchange services in the area, including Euro Xchange, the Knightsbridge Post Office, the ChangeGroup (inside Harrods) and inside Marks & Spencer on the King’s Road.

What social distancing precautions are in place?

Thanks to its naturally wide pavements and large, airy stores, Sloane Street is naturally conducive to social distancing. In addition, all necessary safety precautions and government guidelines will be adhered to by all boutiques.

Are there any boutique entry restrictions?

If any social-distancing rules are currently being implemented by the government, Sloane Street boutiques will have to limit the number of visitors they can welcome at any one time. The maximum number of visitors allowed is based on a boutique’s size and therefore varies from store to store. Should a boutique reach its maximum capacity, you’ll be encouraged to queue outside before being allowed to enter. This is to ensure that guests and staff can maintain the recommended distance inside.

Please check the current guidelines on the government website for up-to-date information on any social distancing health and safety requirements currently operating in London.

If I have a safety concern, who do I speak to?

Please contact the individual boutiques directly or email our concierge. You can find contact details for all Sloane Street boutiques on our directory page.

Where can I eat on Sloane Street?

The neighbourhood has many restaurants, eateries and cafés to choose from. Visitors will, for example, find a wide range of options at Pavilion Road, Sloane Square and Duke of York Square. Please visit our food and drink directory page and consult the Chelsea & Knightsbridge Neighbourhood Guide for a complete list.

Which restaurants offer al fresco dining?

A number of restaurants in the area offer al fresco dining including, but not limited to, Vardo, Colbert, Granger & Co., Wulf & Lamb and Manicomio. You can find contact details for all Sloane Street restaurants on our directory page.

Do the restaurants accept walk-ins?

Yes, the majority of restaurants accept walk-ins, but please check with individual restaurants before your visit. You can find contact details for all Sloane Street restaurants on our directory page.

Can children dine at the restaurants?

Yes, the restaurants in the area welcome children.

Can I pay with cash at the restaurants?

Please check with the individual restaurants before your visit. You can find contact details for all Sloane Street restaurants on our directory page.

Is there a limit to the number of guests who can dine together?

All restaurants in the area adhere to government guidelines to keep everyone as safe as possible. Please check the current guidelines on the government website for up-to-date information on how many guests can dine together.

What time are the restaurants open?

Restaurant opening hours vary. Please check with the individual restaurants. You can find contact details for all Sloane Street restaurants on our directory page.

What time do the restaurants close?

Restaurant closing times vary. Please check with the individual restaurants. You can find contact details for all Sloane Street restaurants on our directory page.

Does Sloane Street have a Rewards Programme?

Our Sloane Rewards programme is coming soon. Please sign up for our newsletter if you wish to be the first to know about the Sloane Rewards programme.

Do the boutiques on Sloane Street offer a personal shopping service?

Many of the boutiques on Sloane Street offer private one-to-one and out-of-hours appointments for a more personal experience. To find out more, please contact the individual boutiques via our directory page, or ask our concierge.

Can I shop without visiting Sloane Street in person?

Some of the boutiques on Sloane Street can offer a virtual shopping service through apps such as Zoom, WhatsApp and FaceTime. This enables you to browse the latest collections from the comfort of your own home and then place an order via phone or email. Please contact the individual boutiques to enquire about this service. You can find contact details for all Sloane Street boutiques on our directory page.

Can I collect my order without coming into the boutique?

Cars are permitted to stop and wait outside the boutiques on Sloane Street for 20 minutes, so you can arrange with the boutiques for your order to be brought out to your car. Please contact the individual boutiques to enquire about this service. You can find contact details for all Sloane Street boutiques on our directory page.

Do you offer a home delivery service?

For an entirely contact-free shopping experience, many boutiques can deliver items straight to your door. Some will even send out a curated selection of products for you to try before you buy. Please contact the individual boutiques to enquire about this service. You can find contact details for all Sloane Street boutiques on our directory page.