On & Around the Street

Covid-19 Update: How To Shop Sloane Street At Home

Alas, a new lockdown is upon us and, in line with government guidelines, Sloane Street is only open for essential shopping but many of the Street’s boutiques have dedicated teams in place to serve you via digital shopping appointments and click & collect services until December 2, 2020.

So whether you’re suffering from online-shopping fatigue and would prefer to virtually peruse the rails, or want to get a jump start on your Christmas shopping and take advantage of some expert guidance, get in touch with the teams below.

We will be updating this page with new details as they emerge, so please do check back for more information.

Meanwhile, Chelsea has got its festive glitter on: the Christmas lights are sparkling, bring a jolly mood to the neighbourhood until we can return to the business of being merry in December.

Until then, here’s how to shop Sloane Street at home during lockdown 2.0. Read our guide to surviving it here.


Anabela Chan

Book a virtual appointment with one of the jewellery specialists team to discuss your needs via WhatsApp on +447869301011. You can also visit the digital Virtual Reality Boutique and shop the collections from the comfort of your home at any time of day.

Read Anabela’s tips for surviving lockdown here.

Anya Hindmarch

Book a one-to-one virtual appointment with one of the trusty Anya Hindmarch experts on Zoom or WhatsApp to discover Anya’s world. For the camera-shy, they are happy to make it a one-way video call. Discover more about these virtual appointments and book yours here.


The shop may be closed but you can still shop at Boodles, thanks to staff working away behind the scenes and a delivery service for jewellery and Patek Philippe watches. Email Darren Daffin, or call, 020 7235 0111, to discuss your enquiry.

Bottega Veneta

The Bottega Veneta team is working behind the scenes and is available to assist you remotely via an online chat service, email, phone call, or video consultation. They will also send pieces to your home to try.  Please contact the store manager Amalia Basile on 07771940435 for more details. Alternatively, you can contact the Sloane Street store on 020 7838 9394.

Explore the collection at www.bottegaveneta.com, or contact the Customer Service team on 0805 410 111.

Cosmetics à la Carte

The team is available on Zoom for beauty consultations and personalised recommendations, and to give advice on application, skin concerns and ordering. If video’s not your thing, just call 020 7622 2318 to talk immediately to a real person for free, personalised advice.


Connect with in-store client advisors to explore the latest collections by video or phone. The team is available for remote sales from 10.30-5 pm throughout lockdown. Call 020 7235 6707 for more information.

The Fold

The customer service team is on hand to answer any sizing or styling questions you have, or simply to talk you through the collection. Email info@thefoldlondon.com or call 0207 336 7599 to speak with a team member.

Tiffany & Co.

Book a virtual appointment or telephone consultation with a Sloane Square team, who can provide diamond, gemstone and jewellery advice, and assist you in making your selections. Please call 020 7811 3870 or email SQManagement@tiffany.com.

Valentino is providing virtual appointments, click & collect services and free shipping on all purchases. Looking ahead to the festive season, make the most of Valentino’s Christmas concierge services, Christmas gift vouchers and seasonal gift wrapping. Call 020 7235 5855 for more details.


Call 020 7259 5700 or email them here to talk to the dedicated team in place to assist you.