On & Around the Street

Sloane Street Is Reopening!

After months of purchases being restricted to that of essential items only, the simple pleasure of shopping for luxurious inessentials will once again be permitted as Sloane Street’s designer boutiques begin to reopen their doors from Monday June 15, 2020.

Now you can really indulge in a VIP shopping experience as Sloane Street’s exemplary customer service evolves in the wake of Covid-19, with brands introducing new and innovative measures to ensure the safeguarding of customers, staff and the wider community.

Boutiques will reopen with reduced opening hours and with limited store capacities that will be closely monitored, resulting in a rarefied shopping experience amidst the latest collections from the world’s likes of Dolce & Gabbana, Giorgio Armani, Fendi and Moncler.

You can make the most of your time by booking private one-to-one appointments within these hours, or visit outside of store opening hours at brands including Balenciaga, Chloé and Tod’s.

For those who would rather shop from home, Sloane Street’s exemplary customer service is uplevelling, with brands going to new lengths to accommodate their customers’ needs, with distance shopping offered via Zoom, WhatsApp, Facetime, live streaming or phone call, and kerb-side collection that provides contactless delivery to waiting cars that will be allowed to stop for 20 minutes on the Street’s single yellow lines.

Home delivery within London will also be offered by brands including Chloé, Louis Vuitton, Red Valentino and Hermès, while Rag & Bone will be offering a consignment service whereby a curated edit of products is delivered and only those kept by the customer to be charged.

With its wide pavements and generously proportioned boutiques, Sloane Street is ideally advantageous to shoppers observing the government’s recommended 2-metre social distancing guidelines, which will be encouraged via pavement signage along the Street.

Having learned from their experiences across Europe, brands are going to great lengths to prioritise safe, socially distanced shopping alongside their exceptional customer service. Many stores will also provide PPE masks and gloves to shoppers, while in-store hand sanitation will be offered at many boutiques, including Bulgari, which converted its fragrance production facility to manufacture hand sanitising gel early on in the fight against coronavirus.

Furthermore, the physical handling of goods will be treated with care and caution, and any garments that have to be pulled over the face to be tried on will be quarantined for a minimum of 24 hours before it’s returned to the shop floor. If you’re in the market for something sparkly, jewellery will be thoroughly disinfected.

For further details on opening hours and safety measures, please get in touch.